What Our Customers are saying about us...
"Producers Chemical has been using Southware for 17+ years. The software as modified for the chemical distribution industry has worked very well for us. We have been working with Chiptech for all of our software service and support and they have done an excellent job. They are very responsive and are easy to work with. They are quick to understand our issues and work diligently to solve any problems we may have. I would highly recommend Chiptech and Southware."
Roger T. Harris, President - Producers Chemical
"North Industrial Chemicals Inc. and its sister companies, North Metal & Chemical Co. and Compound Technology Inc. have been using the Southware Excellence Series software for over twelve years. With this software product we effectively operate a chemical distribution company, a chemical manufacturing company, and a company that specializes in custom blending. The tools the Southware Excellence Series provides to our organization allows our management team to monitor and control our sales and customer service activities, purchasing and inventory control, bill of lading generation and invoicing, and all aspects of our financial process ranging from payroll, payables, receivables, to financial report generation. The Southware Excellence Series is a comprehensive software product that allows managers to generate and manipulate critical data for making objective data based decisions. This system allows our sales associates to monitor customer activities and develop effective and efficient sales plans. As we move forward with Southware and the growth of all of our companies we look forward to continuous systems upgrades and updates. We have also recently partnered with Chiptech Solutions to provide a comprehensive support solution for our Southware Excellence Series software and hardware. One of our first projects was the implementation of new server hardware moving us into a virtual server solution. Chiptech will now be able to closely monitor our server activity, provide software updates as needed, and respond rapidly to any downtime issues. One of the greatest attributes of the Chiptech team is the response time and expertise that is available to its client base. We recently had a high level strategy meeting in our corporate office with the executive team of Chiptech. During this meeting we began the discussion of some minor issues our sales support team was experiencing. Before the Chiptech team left our facility some of their executives and technicians logged into our network diagnosed these issues and provided us with programming changes that improved the productivity of our customer service team. This type of expertise and sense of urgency provides our management team and ownership group with the peace of mind in knowing we have the right systems and support team in place to help us operate our companies in a highly competitive market place."
Bill Hunter - Vice President North Industrial Chemicals
"SouthWare has helped us manage more effectively so that we can spend more time on our business."
Tim McDermott - President MAC Source Communications
